Privacy Policy

Last Updated: June 1, 2026 · Aidora Labs

At Aidora Labs (operating as aidoralabs.in), we are committed to protecting the privacy, security, and intellectual boundaries of our clients and site visitors. This Privacy Policy details how we collect, process, secure, and retain your data when you interact with our website, schedule meetings, submit job applications, or engage our services.

1. Information We Collect

We only collect information that is explicitly provided by you to enable effective communication and service delivery. This includes:

• Contact & Inquiries: When you submit a project inquiry, we collect your name, business email address, phone number, selected service type, project budget, and brief requirements message.
• Meeting Scheduler: When booking a strategy call, we collect your name, contact email, phone number, date, time slot, and preferred timezone.
• Careers Portal: When applying for open roles, we collect your name, email, phone number, position applied for, LinkedIn profile URL, portfolio/GitHub link, and your cover note.
• Technical Usage & Cookies: We collect anonymous browser telemetry (device metadata, country, session length, and pages visited) via standard analytics setups (like Vercel Web Analytics or Google Tag Manager) to improve website performance. We do not track personal identities or profiles.

2. How We Use Your Information

All personal and business data collected is utilized strictly for professional coordination and service execution. Specifically, we use your data to:

• Send internal notification emails regarding your inquiries to our team.
• Deliver auto-reply emails verifying receipt of form submissions.
• Coordinate and conduct strategy sessions or interview calls.
• Assess candidacy for careers.
• Optimize our website speed, interface, and design.

3. Data Protection & Security

We deploy multiple technical safeguards to protect your business information:

• Encrypted Transport: All communication between your web browser and our website is protected using industry-standard SSL/TLS encryption.
• Secure Processing: Our forms are handled by secure serverless functions deployed on Vercel.
• Brevo HTTP Routing:Auto-replies and notification emails are transmitted securely via Brevo's SMTP/HTTP API, protecting headers and payloads.
• Safe Backups: Form submissions are backed up locally in server folders under strict read-write blocks and are not accessible publicly.

4. AI Processing & LLM Data Policies

For clients engaging us to build AI Automation, LLM pipelines, or Chatbots:

• Zero-Data Training: We integrate using enterprise-tier APIs (e.g. OpenAI API, Anthropic Claude API) where your proprietary business documents, user prompts, and conversation data are **never** used to train public foundation models.
• PII Scrubbing: In production AI pipelines, we build data-scrubbing routines to filter out Personal Identifiable Information (PII) before it is analyzed by external language models.
• Data Isolation: Client databases and vector storage are fully isolated from other environments to prevent cross-tenant exposure.

5. Third-Party Integrations

We partner with reliable third-party infrastructure providers to host our application and deliver communications:

• Vercel Inc. (Application hosting, serverless operations, and analytics).
• Brevo (Transactional email delivery and auto-responses).
• Google LLC (SMTP SMTP relay server, GSuite Workspace, and calendar synchronization).

6. Your Rights & Data Access

Under data protection frameworks (such as DPDP in India and GDPR globally), you possess the right to control your personal information. You can contact us at any time to:

• Request verification of what information we hold about you.
• Request corrections to outdated or inaccurate information.
• Request complete deletion of your records (Inquiry emails, bookings, and applications) from our records and files.

To exercise these rights, please write to our team directly at support@aidoralabs.in. We will review and fulfill your request within 48 hours.