Core Service Capabilities
- ✓Meta Business Manager setup & official BSP onboarding (Interakt, Gupshup, 360dialog, or other chosen partners)
- ✓Automated order confirmations, shipping updates, and payment reminders
- ✓Task-scoped AI-assisted support flows (FAQs, order tracking, appointment booking) compliant with Meta policy
- ✓Two-way CRM sync so WhatsApp conversations land in your dashboard, not a separate inbox
- ✓Broadcast campaign flows for opted-in customer lists (renewal offers, seasonal promos)
Sprint Deliverables
- ✦Verified Meta Business Manager + registered WhatsApp number
- ✦Approved message templates (utility + marketing)
- ✦Automation flow documentation & webhook setup
- ✦30-day post-launch support & integration checkups
Deep Dive
Everything You Need to Know
What is this service?
WhatsApp Business Automation connects your business systems — CRM, order database, booking calendar — to the official WhatsApp Business API, so customers get instant, automated updates through the app they already use daily. Unlike unofficial WhatsApp automation tools that risk permanent number bans, we build exclusively on Meta-authorized Business Solution Provider infrastructure.
How does it work?
We begin by setting up and verifying your Meta Business Manager and onboarding you through an official Business Solution Provider. Once the account is approved, we configure message templates, write automation webhooks connecting your databases/CRMs, design compliant task-scoped auto-responses, and sync the chat streams to your custom dashboard.
Why is it essential for your business growth?
With over 95% open rates in India, WhatsApp is the most effective channel to reach customers. Manual chat handling, however, does not scale and leads to delays. Automating these touchpoints ensures immediate confirmations, lowers operational support load, increases booking show-up rates, and builds professional customer trust on verified channels.
Typical ROI & Business Impact
Automated WhatsApp notifications improve customer response times by 90%, decrease support ticket volumes by 35%, and lift order completion and checkout conversions by up to 25% compared to email-only alerts.
Service FAQs